Terms and Conditions

Welcome to Shield Electrical Services. By accessing our website and using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use this website.

2. Services Offered

Shield Electrical Services provides electrical services including, but not limited to, electrical construction, maintenance, lighting installation, power point additions, ceiling fan setups, switchboard upgrades, fault finding, LED strip lighting installation, and security & CCTV system installation. The availability and scope of these services are subject to change without notice.

3. Service Requests and Quotes

To request a service, you may contact us through our website, phone, or email. We will provide a quote based on the information you provide. Quotes are valid for a specified period, and we reserve the right to revise quotes if the scope of work changes or unforeseen issues arise during the service.

4. Payment Terms

Payment terms will be outlined in the service agreement or invoice. We accept various forms of payment, including cash, credit card, and electronic transfers. Payment is due upon completion of the service unless otherwise agreed in writing. Late payments may incur interest charges.

5. Cancellation and Rescheduling

If you need to cancel or reschedule a service, please notify us as soon as possible. Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee. We reserve the right to reschedule services due to unforeseen circumstances, such as inclement weather or emergencies.

6. Warranty

We provide a warranty on our workmanship for a specified period, as detailed in the service agreement. This warranty covers defects in materials and workmanship but does not cover damage caused by misuse, neglect, or external factors. Any warranty claims must be made within the warranty period.

7. Limitation of Liability

Shield Electrical Services shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services, even if we have been advised of the possibility of such damages. Our liability is limited to the amount paid for the services provided.

8. Customer Responsibilities

Customers are responsible for providing accurate information about their electrical needs and property conditions. Customers must also ensure a safe working environment for our electricians, including providing clear access to the work area and securing pets.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Shield Electrical Services and is protected by copyright laws. You may not use, reproduce, or distribute any content from this website without our prior written permission.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without notice. Any changes will be effective immediately upon posting on this website. Your continued use of this website after any changes constitutes acceptance of the revised terms.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us.